Frequently Asked Questions

Are your grocery products authentic American brands?

Yes. Every item is sourced from authorized U.S. distributors. We carry genuine products from Coca-Cola, Pepsi, Lay's, Doritos, Oreo, Hershey's, Heinz, Kellogg's, and other trusted names — never grey-market goods or counterfeits.

Do your products meet U.S. food-safety standards?

All products are genuine US-market goods that comply with FDA labeling and food-safety requirements. Ingredients, nutrition facts, and best-by dating are provided exactly as supplied by the manufacturer.

How long does shipping take?

Domestic standard delivery is 3–5 business days within the continental United States. Bulk and container freight for international partners ranges from 7–21 days. You will receive a tracking email when your order ships.

What is your return policy?

We offer a 30-day satisfaction guarantee on most retail items. Unopened, in-date products may be returned in original packaging. Damaged or short shipments qualify for replacement or refund — contact our support team for help.

Can I order in bulk for my store or business?

Absolutely. We specialize in bulk and wholesale supply for retailers, distributors, and hospitality. Submit a Bulk Order Inquiry and our trade desk will prepare custom pallet or container pricing.

Do you handle cold-chain products?

Yes. Chilled and temperature-sensitive items ship via dedicated cold-chain logistics to maintain quality from the US warehouse all the way to your destination.